Empower your team with Communication, Emotional Intelligence, and Observation. Generate shared purpose and language, coordination of action, managing and keeping commitments, building and sustaining trust, and understanding how moods/emotions affect the team in supporting or hindering goals and results.
Encourage a culture of ongoing team connectiveness through interactive workshops that include assessments to build awareness, experiential exercises, and facilitated, interactive conversation that apply learning to job functions and desired outcomes. Provide your team with new tools and practices that improve efficiency, effectiveness, accountability, attitudes, motivation, and result in a high-performance dynamic team.
Your leaders and managers are the drivers who frame, and ideally inspire, the vision, culture, tone, and ultimately the possibilities of trust and success for the organization. Training and coaching in communication, speaking-presenting, emotional intelligence, understanding motivations, awareness of self and others for “the top” layer of the organization is key and imperative for achieving all levels of desirable outcomes.
The crucial employees who "get the work done" are the foundation of your organization, and communication, accountability, attitude, commitment are among the vital factors that support optimal coordination of action among them to enable great results and long-lasting employees. Support your teams through training, development, and coaching in effective communication, emotional intelligence, conflict resolution, enabling change, and managing stress, to show your care in their careers and to maximize performance.
For existing and new salespeople, this focus builds awareness and practice in customizing communication language and styles to suit different customers/prospects, facilitating connection, ascertaining sales skills, and increasing sales/customer retention. Sales skills conversations brings awareness and development in the seven areas of sales: prospecting, first impression, qualifying, demonstration, influence, and closing. Practice authenticity in creating and communicating/speaking your unique value proposition that distinguishes you and your company.
Assessments are powerful tools that enhance leadership development, build dynamic teams, increase awareness of self/others, promote effective communication, and cultivate the crucial skills of managing emotions, stress, and change. Experience enhanced performance; improved leadership, sales, management, and customer service; motivation awareness; increased ROI and bottom-line results.
Robin has provided training to our Managing Committee as it relates to team building and personal growth. It is my responsibility to make certain that our team is functioning as one unit and understand what each other's goals are. By working with Robin, our team was better able to understand how to work in tandem and help each other reach personal and professional goals. —General Manager, Hyatt Regency